Shipping Policy
Shipping Policy
Last Updated: June 1, 2025
Free Shipping
All Ventivo orders qualify for free standard shipping. No minimum order required.
Processing Time
Orders are typically processed within 1–3 business days. You'll receive a shipping confirmation email with a tracking number once your order has shipped.
Estimated Delivery Times
| Destination | Estimated Delivery |
|---|---|
| United States | 7–12 business days |
| United Kingdom | 7–14 business days |
| Canada | 7–14 business days |
| UAE | 10–16 business days |
These are estimates and may vary during peak seasons or due to customs processing.
Order Tracking
Once your order ships, you'll receive an email with a tracking link. You can also track your order on our Track Order page.
Customs & Import Duties
International orders may be subject to customs fees depending on your country's regulations. These charges are the responsibility of the customer.
Lost or Delayed Orders
If your order hasn't arrived within the estimated window, please email hello@ventivo.com with your order number. We'll investigate and resolve the issue promptly.